Effective February 23rd, all policies will be issued with an effective date that matches the date of issue; the date of application will no longer be an option. Furthermore, money will no longer be accepted with the application. Accordingly, temporary insurance and conditional receipts will no longer be available.

Updated application paperwork is now available as a result of these changes. If you are still using the old version of the application paperwork, it must be signed and received in the home office no later than February 29, 2020. If received in the Home Office after February 29, 2020, the application will not be accepted.

For additional information, please click here.

Critical security information from North American to protect you and your business:

It has come to our attention that our agents have received phone calls from identity thieves claiming to be with a department within our company. This is an increasing concern in our industry today and impacts agents with other companies as well. We want you to be aware so you can protect yourself and your business. While we’ve had no data breaches as a result of these phone calls, it’s important to remind you of the potential risks and how to mitigate them.
Social engineering is on the rise. These attempts to gain personal information include using disguised phone numbers, and even creating the appearance of the call coming from a business you know and do business with. The identity thieves claim to be with a department within the company and in each case, the caller specifically seeks sensitive information or request access to assume control of a person’s computer.

For your business with North American please review these important tips to mitigate risk:

• Never provide any caller with a password.
• Ask the caller for their call-back number. Use this information to validate their identity. Do not rely solely on the information they provide you. Research the phone number before calling them back.
• Do not respond to a call by sending your personal information or that of your client to any unfamiliar party. Use only established fax numbers, secure upload portals or encrypted email.
• REMEMBER: We do not typically ask for confidential information unless we are assisting you with a specific business case; when in doubt, use caution to protect yourself.

Please call us with any concerns or questions. Call Sales Support at 866-322-7066

NorthAmericanCompany.com

The Setting Every Community Up for Retirement Enhancement Act of 2019 (SECURE Act) was passed into law on December 20, 2019. This is the first major retirement-related legislation since the passage of the Pension Protection Act of 2006.

This SECURE Act Overview from Prudential provides a high-level synopsis of the key provisions of the law and can help you start important planning conversations with your clients.